Demonstrates Competency in the Following Areas

• Manages and directs the department’s administrative and financial functions.

• Prepares and is accountable for departmental operating budgets and the capital budget.

• Evaluates staff in accordance with performance standards in urinalysis, chemistry, microbiology, hematology, serology, cytology and transfusion services.

• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.

• Supports and maintains a culture of safety and quality.

• Responsible for administrative direction: interviewing, hiring, orienting, inservices, performance evaluations and termination of employment.

• Addresses complaints regarding Clinical Laboratory functions and works with supervisors to resolve the complaints.

• Designs lab requisitions and coordinates improvements in Clinical Laboratory reporting systems; serves as liaison with Information Management as it pertains to Clinical Laboratory.

• Attends and participates in administrative and other meetings, as appropriate.

• Maintains established hospital and departmental policies, procedures and objectives; maintains the department’s continuous quality improvement, safety, environmental, and infection prevention and control, and compliance with requirements of accreditation and regulatory agencies.

• Ensures each laboratory policy and procedure is reviewed, approved and documented biannually.

• Assists with care and maintenance of department equipment and supplies; develops an inventory system; oversees cost control measures in the utilization of department supplies, materials, equipment and staff.

• Is responsible for the preparation of reports, payroll records and other statistical data as required.

• Directs the department’s continuing education programs; directs the in-house meetings on a quarterly basis.

• Establishes and monitors criteria for the immediate notification of the practitioner responsible for the patient, when critical limits of specified test results are exceeded; implements corrective actions as required.

• Is accessible to the Clinical Laboratory staff for consultation as needed.

• Maintains contact with physicians to solicit appropriate input; identified problems are addressed in a timely manner.

• Maintains effective physician and interdepartmental communications.

• Provides effective direction and policy interpretation to staff in managing their own work; offers advice in handling special operational matters and administrative concerns.

• Employs a general supervisor to provide on-site supervision of high complexity tests in accordance with applicable regulations.

• Responsible for the Clinical Laboratory enrollment in an approved proficiency testing program for all tests performed. This includes:
o Proficiency testing samples are tested as required.
o The test results are returned within specific time limits that the proficiency testing program dictates.
o Ensuring all Clinical Laboratory staff review the proficiency testing reports and evaluate the Clinical Laboratory’s performance.
o Responsible for identifying any problems that require corrective action.
o Responsible for implementing an approved corrective action plan when any proficiency testing result is found to be unacceptable.

Regulatory Requirements

• Bachelor of Science Degree in Medical Technology, Biology or Chemistry.
• Current Medical Technologist certification.
• Master’s degree in public health, hospital administration or business administration preferred.
• Minimum of one (1) year of laboratory training or experiences and one (1) year managerial experience in the clinical laboratory of an acute care hospital (in non-waived testing).
• Prefer experience with regulatory and accreditation of laboratory operations.